Workday Direct Deposit Rejected: Causes, Timeline, and What Happens Next

Workday direct deposit rejected by your bank? Learn why deposits get rejected, where your money goes, how long it takes, and the exact steps to get paid.

PAYROLL PLATFORMS

Taylor Reed

1/24/20261 min read

What Does “Workday Direct Deposit Rejected” Mean?

When a deposit is rejected:

  1. Payroll sends your salary via ACH

  2. Your bank refuses the transaction

  3. The funds are sent back to the employer

  4. Payroll prepares a reissue

Until reissued, the money sits safely with the employer.

Most Common Reasons for Rejection (Ranked)

  1. ❌ Incorrect account or routing number

  2. ❌ Wrong account type (checking vs savings)

  3. ❌ Closed or frozen bank account

  4. ❌ New account not ACH-enabled yet

  5. ❌ Name mismatch between bank and payroll

  6. ❌ Bank compliance or fraud filters

What Happens After a Direct Deposit Is Rejected?

Day 0 – Payday

  • Payroll releases payment

  • Bank attempts to post deposit

Day 1–2

  • Bank rejects the deposit

  • ACH return is generated

Day 2–3

  • Funds return to employer payroll

  • HR is notified in Workday

Day 3–5

  • Payment is reissued (direct deposit or paper check)

How to Fix a Rejected Direct Deposit (Action Plan)

Step 1: Fix Bank Details in Workday

Go to Pay → Payment Elections and verify:

  • Routing number

  • Account number

  • Account type

Save and confirm changes.

Step 2: Call Your Bank

Ask:

  • Why was the ACH deposit rejected?

  • Is my account active and eligible for direct deposits?

Step 3: Contact HR or Payroll

Request:

  • Confirmation of the rejection

  • Timeline for reissue

  • Payment method (manual check or redeposit)

How Will You Get Paid After Rejection?

Employers usually choose one of these options:

  • ✅ Reissue via direct deposit (after correction)

  • ✅ Issue a paper check

  • ✅ Add payment to next payroll cycle

Company policy decides the method.

Can This Happen Again?

Yes, if:

  • Bank details are still incorrect

  • Account type is wrong

  • The bank blocks ACH deposits

Always confirm details before the next payroll cutoff.

When Should You Escalate?

Escalate immediately if:

  • More than 5 business days have passed

  • HR confirms return but no reissue date

  • You are facing financial hardship due to delay

A Workday direct deposit rejected issue is serious but solvable. The money is not gone, just returned. Fix your bank information quickly, notify payroll, and your wages will be reissued.

Most cases are resolved within one workweek.

Read More:

Workday Paycheck not received

Workday Paycheck issued but not deposited

Workday direct deposit not received

Workday direct deposit failed