Workday Paycheck Not Received: What It Means and How to Fix It Fast

Did not receive your paycheck even though Workday shows payroll completed? Learn the common reasons for a missing Workday paycheck and step-by-step fixes to get paid quickly.

PAYROLL PLATFORMS

Taylor Reed

1/24/20262 min read

What Does “Workday Paycheck Not Received” Mean?

This situation means your employer processed payroll in Workday, but the funds have not yet appeared in your bank account or pay card. In most cases, the payment is pending, on hold, or delayed, not canceled.

Common Reasons You Have Not Received Your Workday Paycheck

1. Bank Processing Delays

Even after payroll runs successfully, banks may take 1–3 business days to post direct deposits, especially around weekends or holidays.

2. Incorrect Bank Details

A wrong account number, routing number, or account type can cause the deposit to fail or bounce back.

3. Payroll Cutoff Missed

If your hours or approvals were submitted after the cutoff time, your pay may move to the next pay cycle.

4. New Hire or First Paycheck Delay

First-time payments often take longer due to verification and setup checks.

5. Employment or Compliance Hold

HR may place a temporary hold due to missing documents, tax forms, or verification issues.

6. Pay Method Changed Recently

Switching from check to direct deposit (or vice versa) can delay one pay period.

How to Check Your Pay Status in Workday

  1. Log in to Workday

  2. Go to Pay → Payslips

  3. Open the latest payslip

  4. Check the Payment Date and Payment Method

  5. Confirm bank account details under Payment Elections

If a payslip exists, payroll was processed.

What to Do If Your Paycheck Is Missing

Step 1: Wait One Business Day

If today is payday, wait at least 24 hours before escalating.

Step 2: Verify Bank Information

Ensure routing number, account number, and account status are correct.

Step 3: Contact Your Bank

Ask if a pending ACH deposit exists under your name or employer.

Step 4: Contact HR or Payroll

Provide:

  • Employee ID

  • Pay period

  • Screenshot of payslip (if available)

Ask if the payment was returned, held, or rescheduled.

How Long Does It Take to Get Paid After a Delay?

  • Bank delay: 1–3 business days

  • Returned deposit: 3–5 business days after correction

  • Payroll reissue: Next scheduled payroll or manual check

Will You Lose Your Money?

No. If payroll was processed, the funds are either:

  • Pending with the bank

  • Returned to the employer

  • Scheduled for reissue

Employers are legally required to pay earned wages.

When to Escalate the Issue

Escalate immediately if:

  • It has been more than 3 business days

  • The deposit was returned and not reissued

  • HR confirms payment but the bank sees nothing

A Workday paycheck not received issue is usually temporary and fixable. Most delays are caused by banking timelines or minor setup errors. Check your payslip, confirm details, and contact HR if the delay goes beyond one business day.

Your money is not gone. It just needs a small nudge to arrive.

Read More:

Workday Paycheck issued but not deposited

Workday direct deposit not received

Workday direct deposit failed

Workday direct deposit rejected