Workday Payslip Not Showing? Causes & Fixes

Workday payslip not showing? Learn the common reasons, quick fixes, and when to contact HR or payroll. Simple step-by-step guide.

PAYROLL PLATFORMS

Alex Morgan

1/15/20262 min read

If your Workday payslip is not showing, you’re not alone. This is a common issue faced by employees during payroll cycles, system updates, or access changes. The good news is that most cases are easy to fix once you know the real reason.

This guide explains why your Workday payslip is missing, how to fix it step by step, and what to do if nothing works.

What Does “Workday Payslip Not Showing” Mean?

When a payslip is not showing in Workday, it usually means:

  • Payroll has not been finalized

  • Your account lacks permission

  • There is a system or browser issue

  • You are checking the wrong pay period

It does not always mean you were not paid.

Common Reasons Why Workday Payslip Is Not Showing

1. Payroll Is Still Processing

Payslips appear only after payroll is completed.

If you check early on payday, the payslip may not be released yet.

Fix:
Wait a few hours or check again the next business day.

2. Wrong Pay Period Selected

Workday often defaults to the most recent available period.

If you are looking for an older payslip, it may not appear automatically.

Fix:
Go to:

  • Pay → Payslips

  • Change the pay period or date range

3. Payslip Access Not Enabled

Some companies restrict payslip visibility based on role or location.

This is very common for:

  • New employees

  • Contractors

  • Interns

Fix:
Contact your HR or Payroll team and ask them to enable payslip access.

4. New Employee or Recent Role Change

If you recently:

  • Joined the company

  • Changed departments

  • Switched employment type

Your payroll profile may still be updating.

Fix:
Allow 1–2 payroll cycles or confirm with HR.

5. Browser or Cache Issue

Workday may fail to load payslips due to:

  • Cached data

  • Outdated browser

  • Disabled pop-ups

Fix:

  • Clear browser cache

  • Try Incognito mode

  • Switch browsers (Chrome, Edge, Firefox)

  • Enable pop-ups

6. Workday Mobile App Issue

The mobile app sometimes does not sync immediately.

Fix:

  • Log out and log back in

  • Update the app

  • Check via desktop browser

7. Payroll Error or Delay

If payroll is delayed or reversed, payslips may be temporarily hidden.

Fix:
Confirm payroll status with HR or your manager.

How to Check Payslip in Workday (Correct Way)

Follow these steps carefully:

  1. Log in to Workday

  2. Click Pay

  3. Select Payslips

  4. Use filters to select the correct pay period

  5. Click the PDF icon to download

If the list is empty, the payslip is not released yet.

What to Do If Workday Payslip Still Not Showing

If none of the fixes work, do this:

Contact HR or Payroll

Send a clear message like this:

“My Workday payslip is not showing for the latest pay period. Could you please check payroll status or access permissions?”

They can see backend issues that employees cannot.

Was I Paid If Payslip Is Not Showing?

Yes, payment and payslip are separate processes.

You may still receive salary in your bank account even if:

  • Payslip is delayed

  • Payslip access is disabled

Always check your bank statement.

Frequently Asked Questions

How long does it take for payslip to appear in Workday?

Usually within 24 hours after payroll processing is complete.

Can HR manually release my payslip?

Yes. HR or Payroll admins can manually enable or resend payslip access.

Why can I see old payslips but not the latest one?

The latest payroll may still be processing or on hold.

Does Workday hide payslips automatically?

No. Payslips are shown once payroll is finalized and permissions are active.

Read More:

Workday payroll completed but not paid meaning

Workday paycheck delayed meaning

Workday direct deposit pending

Workday payroll pending meaning